Yes, chicwear operations are currently continuing. However, our delivery times may take a little longer than usual. You can find updated delivery times on the product detail page for each item, and for your order in the checkout.

Double-check your expected delivery date under Account>Orders before getting in touch. Please bare in mind this date is an estimate and some deliveries may take longer. We are working hard to get your order to you as quickly as possible.

You can track your order status by sending us email here Contact Us and we will feed you back.

You can change your delivery address until the order has shipped, you can find tracking information in your order details.

You are not able to make any return unless there is a damage in the product 

After you have created a return request via the Easy Return Center and have selected the items, you will receive the refund amount. You can also find the total cost of the items on the invoice.

It varies according to the country of delivery and the number of products ordered. You can check the shipping cost of your order at the checkout and payment page.

* Customs duty fees may vary depending on your order and the country of delivery. The obligation to pay customs duty depends on the policies of the country of delivery. It is not

 chicwear `s responsibility to pay taxes on any customs-cleared order.

• Your orders are handed over to the relevant shipping companies within 24 hours.
• Items with a hanger icon on their image are pending for supplement.
• In case there is/are item/s pending for supply in your order, the shipping period may vary.
• You can view the estimated supplement period from “My Orders” menu.